Mailchimp vs Substack

Detailed comparison — pricing, features, pros & cons

Mailchimp — Mailchimp is a popular email marketing and automation platform for small businesses. It works best for Small businesses starting with email marketing and Creators building newsletter audiences.

Substack — Substack is a newsletter platform that lets writers publish and monetize directly to subscribers. It works best for Independent writers and journalists and Creators monetizing written content.

This comparison covers pricing, key strengths and limitations, and what each tool does best to help you choose the right fit for your workflow.

Quick Comparison

Feature Mailchimp Substack
Rating 4.3 / 5 4.5 / 5
Pricing Model Freemium Free
Starting Price Free / $13/mo Free
Category Marketing & Lead Generation Marketing & Lead Generation
Free Plan ✓ Yes ✓ Yes

Pros & Cons

Mailchimp
Pros
  • Industry-leading deliverability reputation built over 20+ years with major ISPs
  • Drag-and-drop email builder with 100+ templates requires no HTML knowledge
  • Audience manager handles contacts, tags, segments, and purchase history in one view
  • Pre-built automation journeys for welcome, abandoned cart, and re-engagement campaigns
Cons
  • Pricing jumps sharply with list growth — 10K contacts costs $110/mo on Standard
  • Automation logic is less powerful than ActiveCampaign or Klaviyo at comparable price
  • Landing page builder produces basic, template-constrained pages without custom code access
Substack
Pros
  • Free to start — Substack takes a 10% cut only when you add paid subscriptions
  • Built-in payment processing for paid newsletters
  • Podcast and video support alongside written content
  • Readers can discover your newsletter via the Substack network
Cons
  • 10% fee on paid subscriptions is higher than some alternatives
  • Limited design customization compared to platforms like Ghost
  • No advanced automation or segmentation tools

Who Is It For?

Mailchimp is best for
  • Small businesses starting with email marketing
  • Creators building newsletter audiences
  • Ecommerce stores with abandoned cart automation
  • Marketers needing beginner-friendly email campaigns
Read full Mailchimp review →
Substack is best for
  • Independent writers and journalists
  • Creators monetizing written content
  • Newsletters with strong community engagement
  • Writers moving away from ad-supported media
Read full Substack review →

Which Tool Should You Choose?

Choose Mailchimp if…
  • Small businesses starting with email marketing
  • Creators building newsletter audiences
  • Ecommerce stores with abandoned cart automation
  • Marketers needing beginner-friendly email campaigns
Choose Substack if…
  • Independent writers and journalists
  • Creators monetizing written content
  • Newsletters with strong community engagement
  • Writers moving away from ad-supported media

Frequently Asked Questions

Is Mailchimp better than Substack? +
Substack scores 4.5/5 vs Mailchimp's 4.3/5 in our editorial ratings, making it the higher-rated option overall. Substack is especially strong for Independent writers and journalists.
Which is cheaper, Mailchimp or Substack? +
Both tools offer free access. Mailchimp is freemium. Paid plans start from Free / $13/mo. Substack is free. Paid plans start from Free (revenue share).
What is the main difference between Mailchimp and Substack? +
Mailchimp is a popular email marketing and automation platform for small businesses. Substack is a newsletter platform that lets writers publish and monetize directly to subscribers. The key distinction is focus: Mailchimp is best suited for Small businesses starting with email marketing, while Substack works better for Independent writers and journalists.

Verdict

Recommended choice
Substack

Based on our editorial ratings, Substack scores higher (4.5/5 vs 4.3/5). Substack is particularly well-suited for Independent writers and journalists. That said, Mailchimp remains a strong choice if small businesses starting with email marketing is your priority.

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